While many people use the words "warehouse" and "distribution center” as if they are the same thing. There are crucial differences between the two services. Read to discover more about the two services and what they mean for your business.
The terms "distribution center" and "warehouse" are often used interchangeably, by logistics professionals in the field. While it may not sound like a big deal —for example, having a Long Beach warehouse is synonymous with a Long Beach distribution center. In reality, these two terms are not the same thing. Knowing the difference between the two can save you a lot of potential trouble and disappointment in the future, particularly if you are involved in the shipment of time-sensitive goods such as agricultural commodities.
Actually, you won't see the difference between a Los Angeles warehouse and a Los Angeles distribution center. Both would likely have a roof, floors, four walls, truck doors and dock space. From the outside, the two buildings would look incredibly similar. However, a distribution center is a place where retail and wholesale orders are kept. A warehouse is a static storage.
While distribution centers evolved from warehouses and have some similarities, it's the main functions of a distribution center that make the difference between the two services clear:
In a warehouse, your goods will generally be stored for a longer time. In a distribution center, the storage is very short, with orders often fulfilled on a daily basis. The center arrangement can work well if your orders come in consistently and aren't on a long or global supply chain as your production units need to produce orders constantly to re-fill your distribution center's stores so it can effectively serve your customers.
If you have a global or long supply chain or inconsistent orders or fulfillment capabilities, you can use a warehouse and distribution center to effectively serve all your needs. Your distribution center can replenish its stores from your warehouse, shortening delivery times to the center and economizing scale with bigger loads and vehicles.
Each market has its own needs that must be considered when you're making decisions. The agricultural commodities in the market, for example, need a network that is multi-modal so that the transport and delivery are efficient. While some products can sit in a warehouse for days, these types of products have special warehousing concerns and limited shelf lives. So, speedy order and supply chain cycles are absolutely crucial in this market. Possible logistics methods you can use to help meet these concerns include pool distribution when orders for a specific region are pooled together and distributed at once, cross-docking when your products are delivered from the supplier directly to the retail chain or customer with little to no time in storage.
Whether you need warehouse services, distribution center offerings or both, finding the right provider is crucial. Research providers who specialize in the handling of your product type, and look for any available success metrics you can find for each one. While cost is always a concern, a cheaper service may end up costing you more in the long run because of delivery or processing delays, lost or damaged goods, and customer or merchant dissatisfaction.
Speak to other companies in your industry if possible and find out who they have used for their warehouse and distribution services. Ask about their experience with each provider available to you, from customer service to delivery, processing times and other logistics-related matters. The experiences of other customers can help you determine which providers to investigate further and which providers to avoid.
Don't forget to include your retail customers and suppliers in your decisions. You stand the best chance of success when everyone involved in your business cycles believes in the logistics methods you've chosen.